SHEIN Return Policy – Complete User Guidance
SHEIN has turned out to be a recognizable name in such a competitive landscape of online shopping. Today, you get an immense variety of clothes, accessories, footwear, and many more. But what if someone is not satisfied with the product and wishes to get something else?
Condition to Return SHEIN Products
The foremost condition to return something from SHEIN is that the product should be within the 45-day return window. That’s because they know that every purchase has to be hassle-free. Here are some steps that need to be followed as per the SHEIN return policy.
Other than this, the item must be unused and should be in its original look and quality. Products like lingerie, bodysuits, and beauty cannot be returned due to hygiene reasons. It means some items are exceptions. Although original packing is not a mandate, if the product is in the exact condition in which it was delivered, it might help you to get your refund within a short span.
How to Return SHEIN Order?
STEP 1: Log into your SHEIN account. But in case you have forgotten your password, you can log in through Google, Facebook, or Apple ID.
STEP 2: Click on the message icon and then click on “orders”.
STEP 3: Tap on “Return Item. You can find this at the lower side of the “Order Detail” page.
STEP 4: Select items to return and you can click on the circle in front of every product to return any or all of them.
STEP 5: Select “Reason for return.
STEP 6: Upload a picture of your item. Uploading a picture is necessary for the SHEIN return policy.
STEP 7: Click on Next Step. After you click on “next step”, a new box will appear. Read it and click yes if you agree to it.
STEP 8: Select “Refund Method and click on Return Method.
STEP 9: Click “Submit” and you will get a confirmation on your mail ID.
Refund Methods
Once your returned order is received by SHEIN, the company processes the refund in either SHEIN wallet or the original mode of payment within 7 days. We would suggest opting for a SHEIN wallet because it allows quick funds and you can even make another purchase conveniently. However, with another mode of payment, it takes a few days for the bank to reflect the refund amount in your account.
Seek Help from SHEIN Return Policy’s Customer Service
SHEIN’s customer care service is there to help customers in solving queries and concerns regarding products or returns. Their friendly service members can help you in making the right move and get your product returned.
Don’t Expect Direct Exchange
As of now, there is no policy to get your product exchanged directly. You need to simply return your order, get your refund, and place another order to get the perfect size or color of your previously ordered product.
Final Words – SHEIN Return Policy
All in all, it’s vital to follow the above steps that fall under the SHEIN return policy for a seamless return. Just follow them and you’ll get your product returned. You can either get your money refund or opt to purchase some other product. So, the final call is yours!
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