Get the Refund from SHEIN – User Guidance
SHEIN has turned out to be a reputable fashion brand where people fulfill all their fashion needs. Over the years, SHEIN has given tough competition in such a competitive landscape and continues to be one of the most preferred online brands. But what if you wish to get a refund for a product you bought? Of course, you might feel dicy for some products and decide to get a refund for it.
Well, before you begin with this, it’s better to have sufficient information on the SHEIN refund policy. The moment you apply for a return, you’ll be supposed to go through some questions and the reason for a refund. Let us move ahead and make you well-versed on all about the SHEIN refund policy.
Know the Intricacies of SHEIN Refund Policy
Here is the entire guide for you on the SHEIN refund policy. Here is the entire guide for you on the refund policy and how you can apply for it. Go through it and clear all your doubts.
How to ask for a refund at SHEIN?
In order to ask for a refund, you should be in one of the following situations:
- You have received the order and it does not match the description given to you and you don’t like the product. In this case, you need to apply for a return and then you will get a refund.
- Your order has not arrived and the customer care team of SHEIN has confirmed a refund for you by confirming cancellation.
- Your order has been cancelled which is not shipped and a refund will be applied automatically.
In all the above situations your money will be refunded in your account. But before this, you will receive an email confirming your refund and your money will be there in your account within 5-10 working days.
While applying for the return, you will be asked to choose between various modes of refund. However, you will be required to choose between the SHEIN wallet and the original payment method.
Refund in SHEIN Wallet
If you often shop from SHEIN, it’s better to get your refund in the SHEIN wallet. That’s because you will get your refund within 24 hours and it can be used for making another purchase. However, you might face some challenges in getting a refund due to system maintenance.
Credit Card Refund
For those who are not going to make another purchase, they can get their refund through their original mode of payment, which is a credit card. The only challenge is that it takes a few days to get money in your bank account. It usually takes 3-15 working days to get a refund.
Paypal Refund
This is also a great option if you are seeking a refund since it is mostly accepted by a lot of online stores. It means you can use the refunded money for making payments at other online stores. Or you can also withdraw your money and use it somewhere else. It takes 2-7 business days to get the refund.
Gift Card Refund
In case you had used a gift card to make the payment of your order, you can get the amount back to your gift card. But if you have forgotten the PIN, better to get in touch with the customer support team.
Clearpay Refund
If you used clearpay and made payment in installments, you will be getting the refund on your card which you use to pay installments. However, if the installment is due, your refund will be cancelled.
Review the Status of the Refund
Usually, it takes a few days to get the refund and in case you wish to see the status of your refund, you need to click “ Return & Refund Record”. As a result, you will be able to see the status of your refund amount, status, and refund method. For more information, you can click on “Details”. After this, click on “Refund Track”. It means your money is on the way to reach you
Final Words – SHEIN Refund Policy
All in all, if you are seeking a refund for your order, SHEIN refund policy is very easy to follow. However, the number of days might vary as different refund methods take different numbers of days to reflect the refund. So, follow the mentioned guidelines and get your refund seamlessly!
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